Chumba Social Casino Review

Chumba Social Casino

Overview

In the highly competitive and saturated online gambling world, Chumba Casino has carved out a unique space for itself. This platform has maintained a steady position as a top social casino ever since its launch in 2017. The casino operates under VGW Malta Limited, a company regulated by the Malta Gaming Authority (MGA). 

If you were curious about this social platform, then you’re in for a treat because I’m about to spill the beans on what makes this place stick out and reveal whether it is worth your time. It’s not your typical casino getaway, and that’s precisely why we’re digging into the nitty-gritty of what makes this place so intriguing.

Being a social casino, Chumba Casino detours from the usual cash-centric approach. Instead of dealing with the same old dollars and cents, you’ll be using Chumba Casino’s Sweeps Coins. Imagine Monopoly money but with real cash prizes up for grabs. Intrigued? I sure was! To learn more about these prizes and other offerings Chumba Casino provides, continue reading this in-depth review.

Chumba Social Casino
OUR REVIEW SCORE SUMMARY
BONUS CODE SCORE
97
SIGN-UP PROCESS
94
GAME CHOICE
71
USER EXPERIENCE
82
PAYMENT METHODS
80
CUSTOMER SERVICE
66
WHAT WE LIKE
Generous welcome bonuses
Daily login rewards
Accessible in almost every US state
WHAT WE DON'T
No live support
No loyalty/VIP program
A limited number of games
82

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Chumba Casino No Deposit Bonus/Promo Code

Chumba Casino extends a warm welcome to new players with not one but two welcome bonuses. The first one triggered when I signed up and granted me two million Gold Coins and two Sweeps Coins, all without needing a promo/bonus code. 

Chumba Casino No Deposit Bonus/Promo Code

As if that wasn’t generous enough, the second registration bonus came into play when I made my initial purchase of Gold Coins for $10. This unlocked an additional bonus of three million Gold Coins and 30 Sweeps Coins.

BONUS CODE SCORE
97

How to Sign up at Chumba Casino

Signing up at Chumba Casino is a breeze, and you’ll be on your way to exploring their unique gaming experience in no time at all. Here’s a step-by-step guide on how you can create an account at Chumba Casino:

How to Sign up at Chumba Casino
  • On the homepage, look for the “CREATE ACCOUNT” button and click on it to initiate the registration process
  • Enter all the requested details, including your username and password 
  • Take a moment to read through Chumba Casino’s terms and conditions, and if you agree, check the box indicating your acceptance
  • You’ve successfully registered for an account at Chumba Casino and are free to play any game that is to your liking
SIGN UP PROCESS
94

How to Play with Chumba Casino

Playing and wagering at Chumba Casino is as easy as hitting the spin button on your favorite slot machine. If you’re facing difficulties in doing so, I’m here to guide you through the steps. Just follow these instructions:

  1. Sign up for an account by following the instructions I’ve provided in the above section or log in if you’ve already done so
  2. Credit your account with Sweep Coins or Gold Coins. You can collect the Sweep coins as a free bonus or as daily bonuses by logging into your account, sending a  request by post, or entering Sweeps Coins no-cost giveaway contests. To claim Gold Coins, you’ll have to buy them using real money
  3. After you acquire these coins, head over to Chumba Casino’s game lobby
  4. From the available options, select the one that attracts your interest and click on it. Information regarding the amount of Coins required to play each game will be provided next to the game
  5. Choose the Chumba Casino currency you prefer and start playing 

Chumba Casino Games

Chumba Casino’s games collection was undoubtedly a focal point of my inspection because, let’s face it, a casino without good games is like a sandwich without the filling. While the casino’s portfolio may not boast an extensive range, with around 150 titles available, it certainly doesn’t compromise on variety. 

Chumba Casino Games

The games cover different categories, including slots, bingo, jackpots, table games, slingo, and solitaire. The diversity of these categories reflects Chumba’s commitment to providing avid casino players like me with a well-rounded gaming experience.  

Following are some titles featured in Chumba Casino’s game library:

  • Big Bucks Bandits
  • Hypernova
  • The Last Empress
  • Stampede Fury
  • Pug Royale
  • Kraken’s Bounty
  • Western Gold
GAME CHOICE
71

Chumba Casino Promotions

Apart from the welcome bonus, Chumba Casino also offers the following promotions:

  • Login rewards: Chumba Casino knows how to start your day on a high note by offering a daily boost to your betting balance. Every time you log into your casino account, a pop-up window will be waiting for you with a bonus ready to be claimed. 
  • Social Media Bonuses: Keep an eye on Chumba Casino’s Facebook page for no-cost giveaway contests. Whether it’s sharing a post, answering a question, or a similar task, completing these requirements can beef up your Gold Coin or Sweeps Coin balance.

Chumba Casino Currencies

Chumba Casino Currencies

Gold Coins are the primary currency at Chumba Casino and are typically given out for free. Players can buy Gold Coins or collect them through various methods, including daily logins, participating in promotions, social media giveaways, and receiving top-ups in the mail. Gold Coins hold no real-world value but enable players to explore and test out the entire game catalog at Chumba Casino without spending real money. 

Sweeps Coins are Chumba Casino’s second currency, offering the chance to win real cash prizes. Unlike Gold Coins, you cannot purchase Sweeps Coins directly; that would be too easy. Instead, they are often rewarded as bonuses when purchasing Gold Coin packages or given away through promotions and bonuses. New players also receive them free as a welcome gift for joining the Chumba Casino family. But there’s more: Sweeps Coins can be your ticket to the real deal. Win enough of them and trade them in for cash prizes or gift cards.


Playing with the Chumba Casino App

If you’re like me and prefer gaming on the go, you might be wondering about the Chumba Casino app. Well, here’s the scoop: as of now, there isn’t a dedicated Chumba Casino app available for iOS, Android, or Windows users. 

But fear not; while there isn’t a Chumba Casino app available just yet, the good news is that you can still access the website through your device’s browser. The Chumba Casino website is optimized for mobile play, meaning you can access all the games and features through your portable device’s web browser. So, whether you’re on a smartphone or tablet, you can still access the Chumba Casino site and play your favorite casino games without downloading software or an app.

The absence of a dedicated app didn’t slow down the fun one bit; in fact, it felt liberating not having to clutter my phone with yet another app. So, while the app might be in the works or not, mobile users can rest easy knowing that the Chumba Casino experience is just a click away, anytime and anywhere.


Chumba Casino User Experience

Chumba Casino offers a user experience combining simplicity, a vibrant theme, and a friendly user interface. The site has a well-organized layout that makes it easy for players to navigate and explore various game categories, promotions, and account settings. Though not available in overwhelming abundance, the games load quickly and smoothly, ensuring hassle-free gameplay. 

It’s worth noting that the channels offered by Chumba Casino for reaching customer support are somewhat limited. While the site lacks live chat functionality, which some players might miss for immediate assistance, the available options, including emails, are responsive and effective. I tested them out myself and was pleased with the service I received, but the inclusion of a live chat service would be an obvious area of improvement.

USER EXPERIENCE
82

Chumba Casino Sweepstakes

The Chumba social casino operates on a sweepstakes system where you can acquire ‘Sweeps Coins’ through various means, such as promotional events, by purchasing Gold Coins, or as a welcome gift. These Sweeps Coins can then be used to play games with the potential to redeem winnings for real cash prizes or gift cards. 

Chumba Casino Sweepstakes

Chumba Casino sets a minimum threshold of 100 Sweeps Coins for claiming cash prizes, allowing players to convert their virtual currency into real money rewards. For every Sweeps Coin redeemed, players receive an equivalent value of $1. Additionally, a minimum of ten Sweeps Coins is required for those opting for gift cards.


Chumba Casino Banking

At Chumba Casino, banking takes a social spin, offering a different approach to transactions. Instead of traditional deposits and withdrawals, the casino introduces payment and redemption methods. For these transactions, the casino embraces a variety of banking options, ranging from credit cards to e-wallets.

Deposits

Since Chumba Casino is a social betting venue, it doesn’t facilitate direct money deposits. However, players can purchase Gold Coins, which is entirely optional but allows players to boost their balances and acquire free Sweeps Coins. You can buy these coins through payment alternatives such as Visa, American Express, MasterCard, Skrill, Paysafecard, and Online bank transfers.

Payments

Chumba Casino’s prize redemption system converts Sweeps Coins into valuable rewards, whether they’re cash or gift cards. To smoothly navigate the redemption process, players must complete identity verification by submitting required documents, which is often overlooked and leads to potential delays. Once verified, the redemption process is initiated by tapping “redeem” on the account page, providing the option to claim a gift card or convert Sweeps Coins to cash at a 1:1 value. The typical processing time ranges from five to ten working days.


PAYMENT METHODS
80

Chumba Casino Rewards & Loyalty Program

During my exploration of Chumba Casino, I noted that, as of the time of this review, the casino doesn’t have a loyalty program in place. While I initially missed the traditional rewards structure offered at most casinos, the platform’s regular rewards and promotions compensated for the absence of a loyalty program.


Responsible Gaming

As I explored Chumba Casino, I was able to pick up on their strong commitment to responsible social gameplay through their comprehensive Responsible Social Gameplay Policy (RSG Policy). This policy highlights the casino’s dedication to customer care and emphasizes the need for players to enjoy their gambling experience while being aware of potential risks.

From Activity Reminders and Account History to access control tools like “Taking a Break” and “Self-Exclusion,” Chumba Casino provides useful, responsible gambling tools and features for monitoring and controlling gameplay. Furthermore, the casino also encourages players to seek support from independent organizations if needed.

You can read their Responsible Gaming Policy


Chumba Casino Customer Support

Like any player, I occasionally encountered questions or glitches. When reviewing Chumba Casino, I found myself in a bit of a pickle and headed over to the “Contact Us” section. Fortunately, Chumba’s customer support was there to lend a hand.  

Chumba Casino Customer Support

Upon landing on the page, I was greeted with a user-friendly interface with a search function and neatly categorized topics addressing common issues. However, when my specific query wasn’t covered, I was relieved to discover the option to submit a request for help. Choosing a category that best described my issue, I entered my email address, selected a subtopic, and revealed the questions I had going on in my mind. Chumba Casino even allowed me to attach screenshots, making it easier for the support team to understand the situation.

The support team at Chumba Casino got back to me via email within 48 hours. While it wasn’t an instant fix, their response was thorough and addressed my concerns.

CUSTOMER SERVICE
66

Our Chumba Casino Conclusion

Having tried out Chumba Casino, I’ve got to say it gets a thumbs up from me. The website design’s simplicity and the games’ quick loading made the navigation smooth and enjoyable. The daily login rewards and social media bonuses added a nice touch, providing some extra value to my gaming sessions and with additional incentives to keep coming back. 

On the flip side, Chumba Casino does have its limitations. The gaming collection is a bit on the smaller side, offering around 150 games. While they cover various categories, seeing a more extensive selection would be nice. Additionally, customer support doesn’t include live chat, which can be a downside when you need immediate assistance. Despite these drawbacks, the overall experience with Chumba was great and I highly recommend adding this platform to your list of casinos.


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